Hello Newegg,
Recommendation: If you are inexperienced with updating ASUS device drivers manually, we highly recommend downloading the ASUS Ultrabook Driver Utility. This tool will download and update the correct ASUS Ultrabook driver versions automatically, protecting you against installing the wrong Ultrabook drivers. Jan 8, 2019 - Your laptop's power supply delivers power to your USB ports. 2) Expand the Universal Serial Bus controllers branch. Or click Update All to automatically download and install the correct version of all the drivers that are.
We regret for the inconvenience. Let me assist you to resolve the issue.
To be able to assist you better, let us know a few more details on the below questions.
- What do you mean when you say 'I am migrating from a Dell Inspiron (Haswell) laptop to an Asus UX501VW'?
- Which Windows troubleshooter did you mean when you say 'USB troubleshooter'?
- Did you check if you are using a Power saving option from the available Windows power schemes? If so, change it to high performance scheme.
As an initial recommendation, I suggest you to follow the below steps and check if it helps to resolve the issue.
1. Press Windows Key + R and type devmgmt.msc in the Run dialog box to open Device Manager.
2. In the Device Manager window, expand Universal Serial Bus controllers and look for your USB device, do a right click over it, select Properties.
3. In the property sheet, switch to Power Management tab and uncheck the option Allow the computer to turn off this device to save power. Click OK and exit.
If it still does not help, I suggest you to check for the Device Status of all the individual devices under USB controller and check if any of the devices is in the state The drivers for this device are not installed along with a Device Status code.
Device Manager displays the following message in the Device Properties dialog box, on the General tab, in the Device Status text box.
Now, follow the below method and check if it helps to resolve the issue.
Method 1
Disconnect all other peripheral devices connected to the PC and check if the issue still persists.
Next, run the Hardware and Device Troubleshooter
Follow these steps to run the Windows in built troubleshooter. Although not a USB troubleshooter in particular, but helps to identify any potential driver related issues present in your PC.
a) Write Troubleshooting in the search box and hit enter.
b) Click on Troubleshooting tab.
Asus Usb Controller Driver
c) Click on view all option on the upper left corner.
d) Select the Hardware and Device option from the list.
e) Click Next to run the Hardware and Device Troubleshooter.
Method 2
Next, check if updating the USB drivers present in your PC helps to resolve the issue. Follow the below steps.
- First of all, Press Windows logo + R from keyboard. It will open RUN.
- Now type devmgmt.msc and press Enter to open Device Manager.
- You will see all the driver list of your PC. Expand USB Host Controller
Update driver
Usb Controller Driver Xp
Double click on your USB driver in Device Manager. Then Click on Driver tab and select Update.
Reference: Update drivers in Windows 10
Also, check for the latest available drivers directly from the manufacturer's website.
Method 3
Windows has in built Driver Verifier as well to identify problematic drivers. The Driver Verifier Manager, tests each specified driver at startup. If it detects a problem, it identifies it and then stops it from running. Here's how:
1. Type verifier in Windows Start menu Search box and hit Enter.
2. Navigate to Create Standard Settings > Click Next > Automatically select unsigned drivers > Next.
3. At last you have two options Cancel or Finish.
- If you click on Cancel, no changes are made to your system configuration.
From the list which is presented, you can manually try to Roll back, Update, Disable or Uninstall the Driver.
- If you click on Finish, then restart the system, you may be presented with an error message.
This will include the name of the buggy driver along with an error code.
4. Now reboot the system in to update, disable or uninstall the particular driver.
5. Type verifier/reset in Windows Start Menu Search and hit Enter to disable the Driver Verifier Manager.
Write to us with the updated status and the required information related to USB driver issues for us to be able to assist you further.
Thank You.